Canadian Wildlife Photography Tours - Terms and Conditions

Strawberry, a kermode bear photographed during a Spirit Bear Photo Tour



I – Booking Process & Trip Information: Your trip booking is considered official when we have received your deposit, completed Waiver Form and in some cases, a Terms and Conditions Form. The main information document for your trip is the Detailed Information Package you will receive as a PDF. The package includes travel information, recommended clothing and gear and more. It should answer all of your questions about the trip but if you still want more information please contact us.


II – Our Privacy Policy: Respecting your privacy and personal information is important to us. To process your booking and to be fully prepared to serve your needs (including, but not limited to, your safety in the event of a medical emergency), Canadian Wildlife Photography Tours and its partners need to collect personal details from you including contact information and details relating to any disability or medical condition etc. Canadian Wildlife Photography Tours will not share this information with other parties without your express permission and we take full responsibility for ensuring security measures are in place to protect your information.


III – Pricing: All our prices are quoted in Canadian dollars except where otherwise noted and are subject to a 5% Federal Goods and Services Tax (GST).


IV – Cancellation and Refund Policy: Canadian Wildlife Photography Tours is a small individual-run company which often partners with other small family-run operators in a unique industry with a short season and high annual operating expenditures. Because non-refundable expenses for an individual trip occur several months prior to the trip start and there is limited ability to fill spaces on short notice, full refunds are rarely possible and should not be expected.


There are two categories of cancellations:


I. Cancellation of a trip by the company due to circumstances within reasonable control of the company or its partner operator, such as, but not limited to, mechanical failure of a vessel or vehicle, damage to a vessel or vehicle or lodge, or insufficient bookings. In this instance, money received from the participant will be refunded. Any additional expenses incurred due to the cancellation will be the responsibility of the participant.


II. Cancellation of a trip due to circumstances beyond reasonable control of the company or its partners such as, but not limited to, the participant’s decision to cancel, Federal, Provincial and Territorial travel restrictions, Park closures, extreme weather and geological events, labour disputes, or failure by suppliers. Any additional expenses incurred due to the cancellation will be the responsibility of the participant. In this instance, refunds will be dispersed in the following way:


365 to 90 days prior to trip departure:     Full refund of deposit less a $400 per participant administration fee

89 days or less prior to trip departure:     No refund


If a participant decides to cancel after their full payment, they may receive a full refund less a $400 administration fee if they or Canadian Wildlife Photography Tours can find a suitable replacement to take their spot on the trip. The date of cancellation is the date Canadian Wildlife Photography Tours receives your written notice of cancellation.


V – Payment Schedule: A deposit of $1000.00-1500.00 CAD is due at time of booking for most trips. Final payment is due 90 days prior to your trip.

Payment options:

By cheque. Please make payable to JEM Photography and mail to:
JEM Photography
426A Grotto Road
Canmore, AB, Canada T1W 1J2
By Email (Interac e-Transfer) For Canadians only. Send to
By “Wise”
For International and US clients. Offers great exchange rates and no hassles. Contact John for details.
By International Wire Transfer For International clients. A $20 transfer fee per transaction (deposit & final) will be added to total cost.


VI – Travel/Cancellation Insurance: We highly recommend that you speak with a travel insurance agent to obtain comprehensive insurance coverage including without limitation, medical, trip cancellation & interruption, emergency evacuation, accident and baggage insurance. It is the responsibility of the participant to secure insurance that safeguards them for all the eventualities that can occur on their trip with Canadian Wildlife Photography Tours and its partners. Additional expenses are the full responsibility of the participant. Any losses experienced as a result of incorrect travel planning or not securing adequate insurance will also be the full responsibility of the participant.


VII – Early Departure from Trip: If a participant must leave the trip before its completion for medical or other reasons, they will be responsible for all costs associated with their departure. Participants acknowledge that other participants may be forced (through illness or injury) to depart early from the trip and Canadian Wildlife Photography Tours and its partners will not be held responsible for any change in plans or to the itinerary that result from such departures.


VIII – Additional Trip Fees: Canadian Wildlife Photography Tours will provide all normal operating expenses during most trips (unless otherwise noted) beginning after breakfast on Day 1 until after breakfast on the last day, and agrees that no further charges will be made to the participant for those services. Normal operating expenses include, but are not limited to, Park Fees, First Nations Conservation and Stewardship Fees, meals, beverages, accommodation and other costs or donations during the trip. Trip fees do not include transportation to/from trip start or end points, meals and accommodation prior to Day 1, gratuities, or any expenses after trip completion.